
Sam Trotter
Digital Experience
Sam Trotter is a strategist and innovator at the intersection of hospitality, digital transformation, and AI-driven marketing. With a deep background in independent upscale and luxury hotels, high-end restaurants, and mixed-use developments, he specializes in enhancing brand visibility, driving revenue, and optimizing guest experiences through technology and data-driven solutions.
At The Indigo Road, Sam focuses on leveraging AI, automation, and digital strategy to strengthen operations, streamline communication, and create meaningful connections between guests and brands. His passion for innovation extends beyond marketing—it’s about future-proofing hospitality while staying true to the art of genuine service.
A recognized industry thought leader, Sam contributes to hospitality publications, speaks at conferences, and advises businesses on the evolving landscape of guest engagement.
Outside of work, he enjoys boating, surfing, and trying not to burn steaks on the grill with his wife, Kate, and their two children.
LEADERSHIP TEAM

STEVE
PALMER
Founder

Jennifer
Dailey
Accounting

Kevin
Krapp
Atlanta Region Operations

KATHARINE
AMES
PR & Marketing

Jeremiah
Bacon
Chef and Culinary Purchasing

Kimball
brienza
O-Ku Operations

Christa
Polinksy
Events & Catering

Cullen
Wyatt
Restaurant Development

ANNE
WHITE
Pastry

GABRIEL PEREZ
Hotel Operations